Terms & Conditions | Truckqik - Hire Mini Truck in Delhi

Welcome to Truckqik. If you continue to browse and use our app/website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Globfox Logicstics India solution Pvt Limited (Owner of Truckqik) relationship with you in relation to this app/website and the Service (as described below)

DEFINITIONS

The following definitions apply to the terms and conditions set out below that govern this contract of Carriage between you and us.

"We", "us", "our", "Carrier", “Truckqik” shall refer to Globfox Logicstics India solution Pvt. Ltd. (owner of Truckqik), its employees, authorized agents and its independent contractors and the entities that carry or undertake to carry the consignment here under or perform any other services incidental there to on its behalf.
“You”, “your”, “consignor” shall refer to the sender, consignor or consignee of the Consignment, holder of this Consignment Note, receiver and owner of the contents of the Consignment or any other party having a legal interest in those contents, as the case may be.
“Dangerous Goods” means goods classified as dangerous as per ICAO T.I., IATA DGR, IMDG-Code, ADR or other national regulations for transport.
“Delivery” means the tender of the consignment to the consignee or intimation about the arrival of the consignment.
"Prohibited Items" means any goods or materials, the Carriage of which is prohibited by any law, rule or regulation of India.
“Receiver” or “Consignee” shall refer to the recipient or addressee or the consignee of the Consignment.

USER(S) ELIGIBILITY

User(s) means any individual or business entity/organization that legally operates in Delhi or in other cities, uses and has the right to use the Services provided by Truckqik. The Services provided by Truckqik is a technology-based service which enables the hiring of mini-trucks by customers for a point to point service. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i. e. user(s) must be at least 18 years of age to be eligible to use our Services.

Truckqik advises its users that while accessing the web site, they must follow/abide by the related laws. Truckqik is not responsible for the possible consequences caused by your behavior during use of web site. Truckqik may, in its sole discretion, refuse the service to anyone at any time.

AMENDMENT TO USER(S) AGREEMENT

Truckqik may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms. User(s) shall also be bound by any amendment made in any policy or agreement from time to time, referred to in this Terms of Service.

INTELLECTUAL PROPERTY RIGHTS

Truckqik is the sole owner or lawful licensee of all the rights to the web site and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the web site and its content shall remain with Truckqik, its affiliates or licensor's of Truckqik content.

All rights, not otherwise claimed under this agreement or by Truckqik.in, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. Truckqik does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the Services contained on this web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service.

We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided "AS IS " with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall Truckqik be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

Truckqik reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the app/website.

Trademark

All related icons and logos are registered trademarks or trademarks or service marks of Truckqik in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

All content on this web site is the copyright of Truckqik except the third party content and link to third party web sites on our app/website.

Systematic retrieval of Truckqik content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Truckqik is prohibited.

In addition, use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. As a condition of your access to and use of Truckqik Services, you agree that you will not use the web site service to infringe the intellectual property rights of others in any way. Truckqik reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with use of the Truckqik service, or if Truckqik believes that user(s) conduct is harmful to the interests of Truckqik, its affiliates, or other users, or for any other reason in Truckqik sole discretion, with or without cause. You shall be liable to indemnify Truckqik for any losses or expenses incurred by Truckqik due to any infringement of intellectual property rights owned by Truckqik without prejudicing Truckqik right to bring any legal action against you.

TERMINATION

Most content and some of the features on the web site are made available to visitors free of charge. However, Truckqik reserves the right to terminate access to certain areas or features of the web site at any time for any reason, with or without notice. Truckqik also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of Truckqik and/or other visitors to the web site. Truckqik reserves the right to limit, deny or create different access to the web site and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice.

Terms & Conditions | Truckqik - Hire Mini Truck in DelhiS FOR USE OF OUR SERVICE

The following Terms & Conditions shall apply to customers utilizing the Services offered by the Company for the hiring of mini-trucks:

The customer shall pay the fare (as agreed), parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the mini-truck Services.

The customer agrees and accepts that the use of the Services provided by the Company is at the sole risk of the Customer, and further acknowledges that the Company disclaims all representations and warranties of any kind, whether express or implied.

The customer shall ensure that he/she will not indulge in any of the following activities while availing the service:

Soiling or damaging the body and/or any other interiors of the mini-truck.
Misusing, soiling or damaging any of the devices (technical/non-technical) in the truck.
Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose. The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up.
Pressurizing the driver to overload truck with the consignment than the allowed limit.

The Customer shall indemnify Company from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand on the Company.

The Company is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a mini-truck booking. The location based information will be used only to facilitate and improve the probability of locating a mini-truck for the Customer.

The Company shall be entitled to disclose to all companies within its group, or any government body as so required by the law or by directive or request from any government body, the particulars of the Customer in the possession of Company in any way as Company, in its absolute discretion, deems fit or if it considers it in its interests to do so.

The Company shall be entitled at any time without giving any reason to terminate the booking of the truck done by the Customer. User(s) shall indemnify Truckqik with respect to any expenses incurred with respect to such booking.

In case of lost items inside the Company during the journey, Company will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same. Truckqik aggregates its vehicles for the purposes of providing services. In the event of loss of any item, User(s) shall not have any right to withhold the payment to be made towards Truckqik. Further, in the event any payments from the User to Truckqik are pending for the period prescribed by Truckqik in its respective invoice, Truckqik reserves the right to exercise particular lien over the consignment till full payment is made to Truckqik for its services. Additionally, User(s) will be liable to indemnify Truckqik against any loss, damage or expenses incurred by us due to the custody of the consignment during this period.

Any complaint in respect of the Services or the use of the mini-truck, the Customer has to inform Company of the same in writing within 24hours of using the mini-truck or the Services of Company.

The Company shall not be liable for any conduct of the drivers of the mini-trucks. However, the Company encourages you to notify it of any complaints that you may have against the driver that you may have hired using the Company's Services.

The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.truckqik.com on the date that Company may indicate that such addition, variation or amendment is to come into effect.

All the calls made to the Company's call center are recorded by the Company for quality and training purposes. In the event You place a query on our app/website including query with respect to our Services, applicable fees or terms of Service, You hereby expressly agree to consent to receive our responses, whether by way of telephonic calls or electronic mail, to such query and all related information with respect to our Services. For removal of doubts, related information shall include without limitation any marketing and/or commercial information. You understand and agree that such information shall in no event qualify as unsolicited commercial communication under the Telecom Unsolicited Commercial Communications Regulations, 2007 and/or due to disclosure of such information, our telephone numbers shall not qualify to be registered under the 'National Do Not Call Register' or the 'Private Do Not Call Register' in accordance with the Telecom Unsolicited Commercial Communications Regulations, 2007 or any other applicable law.

Cancellation Policy: All cancellations made 5 mins after driver allocation will incur a cancellation fee of Rs.50. Cancelling four bookings in a day after driver allocation will temporarily suspend your account for 24 hours. Figures are subject to change

Toll Charges: In case of a toll on your trip, return toll fare will be charged.

CONFIDENTIALITY

User(s) shall not disclose any information received under the contract of service with Truckqik to any third party. Access to any information which pertains to business of Truckqik shall be kept confidential to the extent it might adversely impact Truckqik business. User(s) shall be liable to indemnify Truckqik against any loss of business or reputation due to the act of the user(s).

DISCLAIMER

All vehicles registered with the Company are continuously tracked using mobile technology for security reasons only. It is expressly made clear to you hereby that the Company does not own any mini-truck nor does it directly or indirectly employ any drivers for the vehicle. Mini-trucks and drivers are all supplied by third parties and the Company disclaims any and all liability in respect of the drivers and the mini-trucks alike.

The courts of Delhi, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the Services offered by Company or the agreement or arrangement between Company and the Customer.

ASSURED BOOKING TERMS

Only the users who have received the communication are eligible under this scheme.
This scheme is eligible for Mini Tempo category. Bookings between 10:30-19:00 Hours only.
This scheme is eligible when the pickup location is from Azadpur or with in 5 kms.
Management decision will be considered final with regard to all aspects of the scheme.
GST, as applicable, will be levied on the Invoice.
Any information shall be considered only prospectively. Under no circumstances, will invoices be revised retrospectively for delay in providing GST registration information.
Taxes on reverse charge mechanism, wherever applicable, shall have to be paid by the recipient of services.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Truckqik and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.